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Refund Policy

A legal disclaimer

Cancellations made 8 or more days before check-in will receive a full refund. No refunds will be issued for cancellations made within 7 days of the stay. Weather conditions or unforeseen circumstances do not qualify for exceptions. By booking, guests agree to this refund policy.

Refund Policy - the basics

We understand that plans can change, and we strive to be as accommodating as possible while maintaining fairness to all guests. Please review our refund policy before booking:

  1. Full Refund: Cancellations made 8 or more days before the scheduled check-in date will receive a 100% refund of the booking amount.

  2. No Refund: Cancellations made within 7 days of check-in are non-refundable, as it is difficult to rebook the space on short notice.

  3. Weather & Unforeseen Circumstances: Refunds will not be issued due to inclement weather, travel disruptions, or other unforeseen circumstances. We recommend travel insurance for added protection.

  4. Rescheduling Requests: We may accommodate rescheduling requests made at least 8 days in advance, subject to availability.

By booking a stay at Deja Yu, guests acknowledge and agree to this refund policy.

Deja Yu Retreat

In addition to our on-site activities, there are plenty of local attractions to explore. Visit the nearby local businesses, take a scenic drive through Tug Hill, or explore the charming town of Florence.

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